Friday, May 24, 2013

Graduation


Yesterday evening at the Georgia Dome, I had the privilege of seeing the lone senior in this year’s Coaching for Success program walk across the stage and claim his high school diploma. LaMontae graduated with honors, and will be attending Georgia State this fall.

I’ve been to a lot of graduation ceremonies over the years. They all seem to have in common that they’re not really occasions for speakers to make life-changing or controversial speeches. Survey the attendees afterward about the content of the valedictorian’s speech and you’d generally get responses ranging from “It was nice” to “Valedic-who?” The next time I see a proud parent or guardian of a soon-to-be grad pull out a pen and paper to take notes about the key points of a commencement address will be the first.

Graduation is, plain and simple, a night for a family to celebrate an important accomplishment by one of its members. The roll call portion of the program is my favorite part—a unique blend of gravitas and gaiety. Whether the assembled cheering section for each grad chooses to express their support with full-throated whoops and hollers or reserved golf claps, there’s something I will always enjoy about the whole experience of being in a crowd like that.

I sat beside Gordon last night. When LaMontae’s name was called, he vocalized an affirmation. I’m quite certain the sound didn’t carry from midway up section 130 behind the end zone to LaMontae’s ears on the 40-yard line, and I joked with Gordon that I had expected him to break out twin air horns and make a big scene. But neither he nor LaMontae’s mom needed air horns to demonstrate their support last night. They were there—just as they’ve been, just as they’ll continue to be.

I’ve really enjoyed getting to know LaMontae through his involvement with Coaching for Success. I’ve enjoyed watching as Gordon has stimulated LaMontae’s interest in math and helped him navigate the process of applying for schools and scholarships.  I’ve enjoyed hearing about the pair’s exploits together outside the weekly group tutoring sessions (see the February 15 post in this blog for one of the more memorable ones). And I’m confident this young man has a bright future ahead of him.

We caught up with LaMontae after the ceremony and congratulated him on his achievement. He seemed ready to get out of cap and gown and move on to a small family celebration at his favorite restaurant, P.F. Chang. I said good-bye and watched as LaMontae and his party of supporters—his girlfriend, his brother, his mom, and Gordon—walked off together into the night.

Saturday, May 18, 2013

Second Saturday



Last Saturday we re-instituted a YES!Atlanta tradition. For the first time in more than a year, we invited all Coaching for Success participants together for a group session. Mary Mitchell, one of YES!Atlanta’s co-founders and a recent addition to the board of directors, facilitated the session.

Mary insisted on students’ participation and engagement from the outset. Once everyone had stood in front of the group and announced their name, grade, and school, she told the teens the first order of business would be to read through and discuss a set of five basic ground rules for Second Saturday sessions.

Mary made it clear that she’d be seeking a volunteer to read each of the rules, and, anticipating that most of the teens would wait for someone else to step forward, promised the first volunteer the chance to read the shortest rule.

A quiet seventh-grader among a mostly high school-aged group, Mike would have topped my board as the odds-on favorite to resist participating the longest. But he quickly reminded me that I am a nonprofit executive, not a handicapper. Buoyed by Mary’s promise that the early bird would get off relatively easy, he practically jumped out of his seat to read rule 1: Be on time.

This rule was a good entry point for the morning’s conversation about the importance of keeping commitments. We had announced a start time of 10 a.m., but the last of the participants didn’t arrive until almost 10:30.

Mary had confided in me beforehand that the students would get a free pass—this time—on rule 1. Good thing. The way a few of our teens came in made me wonder how they make it to school early in the morning five days a week. My first glance at a particularly bleary-eyed girl reminded me of a teen truism once set out for me by a program participant: “There’s no such thing as a Saturday morning.”

It was slow going at first, as the rules of engagement were set and re-set. Mary had to remind students at nearly every exchange that she expected them to raise their hand to be acknowledged, stand while speaking, and acknowledge others’ contributions.

If you’ve spent much time with teens, you can probably imagine the non-verbal cues they were giving out to display their resistance to the format—loud sighs, rolling eyes, contorted posture, and a pace of movement more befitting residents at a senior center than students in senior high school.

The change started taking root maybe ten minutes into the session. One by one, as they reached the conclusion that Mary was going to stick to her guns, the teens began complying with the ground rules and genuinely engaging in the conversation. What started as one or two outliers quickly developed into a majority, and voilà—the beginnings of a mutually supportive peer group.

It’s a delicate seedling at this point, but I expect it’ll flourish with the right tending. That’s what Second Saturdays are for.

Friday, May 10, 2013

Ice cream social



This past Monday, we offered the students at our newest tutoring site a treat to acknowledge them for their effort and consistent attendance this semester: an ice cream social. Students got to dress up their sundaes with a variety of toppings—cookies, candy bars, chopped nuts, whipped cream, chocolate sauce…even a cherry on top.

That’s how the evening ended, but it took some work to get there.

Larry is the Resident Services Director for the Villages at Carver community and the initiator of our sundae-making party. He’s been a great ally as we’ve gotten this new program site up and running in the past year. Recently, Larry has been a regular fixture at Monday night tutoring sessions. He’s built a rapport with the teens using his unique way of cutting up with them even while laying down the law.

A few weeks back, Larry and one of the young men at this site exchanged a few words about the importance of respect and making the most of opportunities. Things didn’t get overly heated between the two, but as an offshoot of that conversation, the young man (an every-week regular since January) didn’t attend the following Monday.

This week, he returned. Larry and I took him aside for a quick conversation in a side room. At first, his eyes were down and his guard up. He had muttered a few choice words on his way out the door last time, and this became the first topic of discussion. It took him a minute and a little bit of coaching to engage, but once he did, things started to take a turn for the better.

Larry made a few points about this being a critical moment to really take in some of life’s lessons about how to successfully interact with others. His tone was firm and his words direct, but they were followed by a sincere assurance that he cared for this young man and wanted him to be here.

I reminded the young man of a conversation we had in his home last December that concluded with my inviting him to join Coaching for Success, not because he was a bad guy or because he really needed someone to fix him and his
problems, but because he has such potential to make it in life.

We talked for a few minutes more, and once everything was “straight,” we rejoined the group and finished out a productive tutoring session.

Then came the ice cream social. It was a real pleasure to get to sit around the table with this group of young people, at ease and enjoying themselves. We’ve gotten to know one another pretty well since last fall, but there was something nice about being able to set the books aside and just share a treat.

I suppose that’s how it is sometimes—you come for tutoring (and maybe even a challenging conversation) and you get ice cream. It takes hard work and commitment to get to the payoff, but when you do, how sweet it is!

Friday, May 3, 2013

Take me out to the ballgame


I recently had an unexpected bonding opportunity with one of the young men in the Coaching for Success program. My chance came courtesy of Dan, a friend who offered up some Braves tickets he had gotten from work and was unable to use.

With a pair of the tickets I took Simeon, a ninth-grader who is currently waiting on a mentoring match, to the ballpark. Simeon plays catcher on his high school baseball team and is an avid student of the game. This was not his first trip to Turner Field, but he was still wide-eyed at the experience.  With his mother’s blessing, he insisted on staying to the very end, when I snapped the attached photo of him.

Throughout the evening, Simeon was strikingly gracious. I was detained at a meeting and didn’t get to pick him up until the game was already a few innings old. He waved off my apologies, saying he was just happy for the chance to go.

It’s been a little while since I last visited a Major League ballpark, and as we passed booth after booth staffed by concessionaires and souvenir vendors on the way to our seats, I found myself wondering how my two young daughters would have reacted had they been there. Given half a chance, I suspect they would have overloaded with cotton candy, popcorn, foam tomahawks, and the like before ever laying eyes on the diamond. Not Simeon, though. He was there to see a game, and he quietly and confidently took the lead navigating to our section.

Like Simeon, I love a good ballgame. For my money, America’s pastime is the best among the major sports as a backdrop for meandering but meaningful conversation.  As the game moved along steadily, we talked our way easily through a number of topics—cherished memories at the ballpark, favorite players, the relative strengths of each team’s lineup, how to hit an off-speed pitch, the duties of a catcher who’s not starting, the progress Simeon’s making toward pulling his grades up, his knack for talking his way out of trouble, plans for the summer, and so on.

All in all, it was a wonderful night. The weather was perfect, the good guys won 3-2, and, with a little coaching from Simeon, I got the chance to perfect my tomahawk chop. Most importantly, a young man got a tangible reinforcement of a message we consistently work to get across—that he’s valuable, and there are people in his life who want the best for him.

I told Dan afterwards how much I appreciated his sharing those tickets. To him it was a simple and natural gesture, but for Simeon—and for me, too—it really meant a lot. Dan has a lot of responsibilities at work and at home. He may not have an hour every week to devote to mentoring a young person, but he made a valuable contribution nonetheless.

Friday, March 29, 2013

Broken brackets and healed relationships


Early last week, I joined several million of my closest friends in the annual ritual of filling out an NCAA men’s basketball tournament bracket. Coming out of an upset-filled first weekend, I was riding high. Dumb luck had smiled on me, and I found myself near the top of the heap. I was ranked in the 97th percentile among participants in ESPN’s Tournament Challenge.

Then, last night, the tournament’s second weekend got underway. I missed on three of my four picks and saw my projected national champion make an early exit from the field. My overall ranking hasn’t plummeted just yet, but any dreams I might have had of fighting off throngs of reporters crowding around my door asking what’s behind my power of prognostication and seeking my opinions about capital markets and corn futures have gone up in smoke.

As is the case with my tournament bracket, a lot can change from one week to the next in a mentoring match. Ever have a tiff with a good friend and see your perception of that person take a big-time turn for the worse? Even long-standing friendships between mature individuals can sour at what might seem to an objective observer like a small-potatoes issue.

Imagine how much greater is the possibility of something going badly wrong when the parties involved are just getting to know one another—and are still in the process of constructing a bridge to span some major differences in culture, life circumstance, and so on.

All this speaks to the necessity of regular monitoring and contact with the members of our committed partnerships. This is definitely not a case where no news is good news. Just as my Tournament Challenge entry didn’t reach out to inform me that my bracket just drove off a cliff, it’s not realistic to expect that a teen is going to call me to say he’s thoroughly peeved with his mentor. Without regular check-ins initiated by an impartial and supportive staff member, he’d be more likely to simmer silently and let the relationship slowly fail.

I hope you’ve had the experience of recovering a relationship from what feels, at least in the moment, like a major disagreement or misunderstanding. And I hope many of our Coaching for Success program participants get to experience this during the course of their time with YES!Atlanta. Learning to get past hard feelings to preserve something of great value is both empowering and rewarding.

My bracket is a lost cause. Their relationships are anything but.

Friday, March 8, 2013

Redemption

Have you ever finished reading a novel or watching a movie and found yourself thoroughly satisfied with the ending and marveling at how the writer got you there?

My all-time favorite film is Shawshank Redemption, which I believe accomplishes the rare feat of being even better than the short story it’s based on. I love the way director Frank Darabont builds the story of Andy’s friendship with Red, masterfully separates them out from one another, and concludes with their reunion on the beaches of Zihuatanejo.

I recently had a series of encounters with the members of one of our committed partnerships that, in a small way, echoed Shawshank for me.

We paired Asia and Latorsha last fall. Since that time I’ve had a couple of firsthand opportunities to observe them spending time together and have gotten frequent reports about the status of their match, most often from Asia. The theme of those reports has been unwavering, even as the circumstances vary—Asia has always reported an extremely high degree of satisfaction with the relationship.

Now, this fact by itself wouldn’t be all that remarkable. Some young people (and, for that matter, some adults) display the tendency to tell me what they think I want to hear. Not so Asia. If there’s one teen in the Coaching for Success program right now who I can count on to say what’s on her mind—good, bad, or ugly—it’s Asia.

She’s not a bit shy about telling me (or really anyone who cares to hear) if she doesn’t like someone, and she’s shown no inclination to withhold information when she’s gotten into it with peers at school.

It seemed that this match was sailing along smoothly. So I was a bit taken aback on the day we’d scheduled their four-month checkup to get word that Asia’s mom had called, frustrated, and asked to cancel the meeting because she didn’t know where her daughter was and couldn’t get in touch with her. Then Latorsha texted saying she couldn’t reach Asia and, since she had no-showed for their last scheduled meeting, didn’t want to drive into town without some confirmation that the experience wouldn’t be repeated. “Uh-oh,” I thought. “Sounds like we’ll have some things to talk about if we can pull this meeting off tonight.”

The meeting did come together that evening, but it required none of the de-tangling of raw feelings I’d anticipated. All three ladies were present and in high spirits. They hadn’t buried their feelings, but had simply expressed them, addressed them, and moved on. Asia and Latorsha talked at length about the importance of communication in their relationship. Of course they share favorite activities (dining out around town tops the list), but clearly the most important thing they do is talk—often, and about pretty much anything.

Every relationship hits some bumps in the road. Despite our best intentions, cell phone batteries die, car tires go flat, family emergencies come up, misunderstandings happen. A true friendship, though, can endure whatever circumstances may work against it. Just ask Andy and Red—or Asia and Latorsha.

Friday, March 1, 2013

Survey says…?


[Spoiler Alert: we don’t yet have the data from the surveys referenced in this post’s title, so Family Feud devotees expecting to instantly hear a “ding!” and see an answer pop up are likely to be disappointed.]

The honeymoon is officially over for the first bunch of mentoring matches we made last fall. That’s no cause for alarm, though—these matches are only a few months old, but they’re built to last.

We celebrate a match’s successful completion of their first four months by bringing both committed partners together for a face-to-face meeting with a member of the program staff. We circle up and give everyone a chance to share from their experience. We verify that everyone’s contact info is up-to-date, make sure we have a workable list of goals on paper, and ask both partners to complete a survey.

I had the pleasure some years ago of making the acquaintance of John Harris, a highly regarded expert in mentoring evaluation. John is the lead author of a couple of surveys that are terrific diagnostic tools for programs interested in producing and documenting high quality matches.

John is the person who first introduced me to the phenomenon of the mentoring match honeymoon. It makes sense, really. Ask the sorts of questions included in the surveys during the “getting-to-know-you” phase of a relationship, and you’re likely to get results that are somewhat skewed, especially from youths. Depending on a young person’s age and temperament, those first few weeks and months might be spent toward either extreme of what we might call the “relationship reality” scale.

At one end of this scale is the “Ohmygosh this is SO amazing! It’s outside the realm of possibility that my mentor could ever do anything wrong” bunch. At the other end is the “Are you kidding me? We’re just gonna sit here and talk for an hour?!? This is NOT what I signed up for” crowd. Once the match matures a bit and its members build some common experience, the responses tend to settle in somewhere between the extremes.

That’s what I’ve observed while conducting several of these four month checkups recently. The blindfolds and rose-colored glasses are off, and I’m pleased to find a lot of teens and adults willing and able to give meaningful (and generally good) assessments of where things stand. They laugh together as they recall funny incidents, complete each other’s sentences, embarrass one another with the insider information they’ve learned. No, they’re not newlyweds, but they are committed partners.

Well, as promised at the outset, I don’t have hard match relationship quality data for you right now. It’s in the realm of possibility that the surveys will uncover a different story than the one the mentors and teens have verbalized to us. We might get a smattering of “Where did that come from?!?” answers à la Family Feud, but I certainly don’t expect we’ll learn that the matches we think are successful are actually disasters. Stay tuned….